The privacy of our website visitors is very important to us. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products and services. Your personal data includes information such as:
- Telephone number
- Date of birth
- Email address
- Other data collected that could directly or indirectly identify you.
If at any time you have questions about our practices or any of your rights described below, you may reach our dedicated team at firstname.lastname@example.org.
What information do we collect?
We collect information so that we can provide the best possible experience when you utilise our Services. Personal data is collected directly from you when you:
- create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification);
- request assistance from our customer support team (ex: phone number);
- complete contact forms or request newsletters or other information from us (ex: email); or
- Participate in activities we promote that might require information about you.
There are additional information that we collect when delivering our Services to you to ensure necessary and optimal performance. These methods of collection are listed below.
Account related information
is collected in association with your use of our Services, such as account number, purchases, when products renew or expire, information requests,
and customer service requests and notes or details explaining what you asked for and how we responded.
Data about Usage of Services
is automatically collected when you use and interact with our Services, including log files, cookie/device IDs and location information, Internet Protocol (IP) address, browser type and settings,
the date and time the Services were used, type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data.
may be received about you from other sources, including publicly available databases or third parties, in which case we may combine this data with information we already have about you so that we can update,
expand and analyze the accuracy of our records,identify new customers and detect frauds.
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Sharing with trusted third parties.
- To personalize your experience - (your information helps us to better respond to your individual needs)
- To improve our website - (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service - (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions- We may share or sell information with third parties for marketing or other purposes without your consent.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
- Detect and prevent fraud and abuse of our Services and systems
- Collecting aggregate statistics about use of the Services
We may share you personal data with trusted third party service providers as necessary for them to perform services on our behalf, such as:
Communication between you and us.
- Processing credit card payments
We may contact you directly regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
- Text (SMS) messages
- Telephone calls
- Automated phone calls or text messages.
You may also update your subscription preferences with respect to receiving communications from us by signing into your account and visiting “Edit Account Settings” page.
Transfer of personal data abroad
. If you utilise our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin.
Compliance with legal, regulatory and law enforcement requests
. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and
legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to comply with ICANN or any ccTLD rules, regulations and policies when you register a domain name with us.
We use web analytics tool provided by Google Analytics to collect information about how you interact with our website, including what pages you visit, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by this tools to improve our Services.
This tool places persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc.,
the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by third-party tools, such as Disconnect, Ghostery and others.
How you can access, update or delete your data?
To access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit “Edit Account Settings.”
If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer
necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
If you are unable for any reason to access your Account Settings or our Privacy Center, you may also contact us by one of the methods described in the “Contact” section.
How do we protect your information?
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract or similar obligations applicable to our business operations;
- for preserving, resolving, defending or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18.
so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.
We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We will respond to all requests, inquiries or concerns within thirty (30) days.